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Catered Chalet Holidays

... and Self Catering Ski Holidays in France





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Email: info@skiamis.com
Tel: (+44) 020 3411 5439

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Award Winning Tour Operator Fully Bonded for your Financial Protection

Best Ski and Winter Sports Holiday Company 2015
 
Best Chalet Company World Ski Awards 2015
 
Catered Chalet Holidays - Nominee BTA 2015
 
Ski Chalets - Finalist for Best Ski and Winter Sports Tour Operator 2013 - British Travel Awards
 
Snowvole Best Chalet Operator
 
Catered Chalet Holidays - Member of ABTOF
 
Ski Chalets - Discounts for Ski Club Members
 
Fully Bonded Ski Chalets and Self Catered Ski Holidays
 
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Thinking of doing a ski season yourself?  See our jobs page for more information!

 

Financial Security

In today's economic climate, it is important for you to feel secure about the money you pay in advance for your holiday and nowadays even the largest and longest established tour operators can go bust.  

At Ski Amis, we have always taken a sensible approach to managing our finances and our directors have always kept the company ship-shape without debts and in a healthy state to allow us to weather the ups and downs.  Of course, that's just our words but you can check our financial status at Company's House and we are also backed by a bond to give financial security for our clients.

The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under the Package Travel, Package Holidays and Package Tours Regulations 1992 for Ski Amis Ltd, and in the event of their insolvency, protection is provided for the following:

  1. non-flight packages commencing in and returning to the UK;
  2. non-flight packages commencing and returning to a country other than the UK; and
  3. flight inclusive packages that commence outside of the UK, which are sold to customers outside of the UK. 

1, 2 and 3 provides for a refund in the event you have not yet travelled.  1 and 3 provides for repatriation.  Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with Ski Amis Ltd. 

ABTOT Website
 

What this means ..... in layman's terms

All tour operators are required by EU law to provide some form of financial guarantee to the people that book and pay them in advance, in case they go bankrupt - this is called a 'bond'.  There are a large number of small operators who fail to comply with this legislation (and there have historically been some larger ones too!) - beware of them because if they go bust, you will lose your money!  NEVER be afraid or embarrassed to ask a tour operator about their bonding .... after all, anyone who provides the right security to a client will have no problem to tell you about it!

There are a lot of different types of  bonding available depending on the particular operation the tour operator carries out and the size and type of the company.  Some of the most well known to the public are ABTA and ATOL bonds which generally apply to larger operators, those offering flights and travel agents but these are not any 'better' or 'more secure' - it depends on what the tour operator offers in his package.  A popular misconception is that if you book with an ATOL bonded operator you are always safe - but be aware that ATOL bonding ONLY covers FLIGHT INCLUSIVE PACKAGES - so if you book with an ATOL bonded agent, but make non-flight travel arrangements, you will not be covered unless they also have a second bond to cover non-flight packages (such as ABTA or ABTOT).

Don't be fooled by logos - as we can all just post them on our websites!  Check out the company with the bond company they are advertising (they all have directories on their websites where you can check the tour operator is actually registered there).

Another popular misconception is that paying by credit card gives you more protection - well, yes the credit card companies will then be responsible for refunding money you have paid if you don't get your holiday but you don't get "double" cover then from the bond as well as the bond company will expect the credit card company to reimburse you first.  If you pay by bank transfer, you do not have any less protection as the bond will cover you.

In our case, the most appropriate bond to cover our activities is provided by ABTOT.  Each year we are required to pay for what is effectively an insurance policy to cover our clients' money and our financial stability and business activities are scrutinised by ABTOT before the bond is granted and throughout the year by means of quarterly reporting.  It means for you that if we go bust after we have taken your money, ABTOT will refund you and if this unlikely event happens whilst you are actually on holiday with us, then ABTOT will repatriate you to the UK (as long as the travel element of your holiday was booked with us) - see their official wording at the top of this page for what is and isn't covered and if you have any questions, please just ask us or ABTOT.

Our bond only covers the holiday components you book with us so if you make your own travel arrangements (for example flights or transfers with another company), these need to be covered by the company with whom you book them and in the event of US going bust, THEIR bond will not cover you if you have to cancel as they are still solvent!

You can verify our bond by checking directly on the ABTOT website if you wish at www.abtot.com

Important Note Concerning Flights

We do not sell or package flights as part of the holidays we offer - we may offer to assist you by researching options and prices available through the web or travel agents we work with but you will need to actually make the booking yourself with the agent or airline concerned.  The assistance we provide in researching options does not form part of your contract with us and is not covered by our bond

 
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